Last updated: [Insert Date]
Welcome to KINKIN Decor Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.kinkindecor.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
Our Philosophy: At KINKIN Decor Shop, we combine contemporary elegance with artistic expression to bring you gallery-quality wall art and decor. These terms reflect our commitment to transparency and customer satisfaction.
1. Website Use and Intellectual Property
1.1 Access and Account
You may browse our site without creating an account, but purchasing requires account registration. You must provide accurate information and keep your credentials secure.
1.2 Intellectual Property Rights
All content on our site, including artwork designs, photographs, text, and graphics, is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.
1.3 User Conduct
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Use our content for commercial purposes without authorization
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in describing our collections including:
- Abstract + Modern art pieces
- Arch + Curve designs
- Original Wall Art and Paintings
- Mixed Media + Sculptural works
- Textile Wall Art and Photography
- Nursery + Kids decor
- Vintage and Wall Art Sets
Colors may vary slightly due to monitor settings. Dimensions are approximate.
2.2 Custom and Original Works
Original Wall Art and custom pieces are final sale and cannot be returned due to their unique nature.
2.3 Availability
All items are subject to availability. We may cancel orders if products become unavailable and will notify you promptly.
3. Ordering and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. Orders are processed within 1-2 business days.
3.2 Pricing
All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the total amount to your selected payment method.
3.4 Sales Tax
Applicable sales tax will be added to orders shipped to California.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
Shipping times are estimates and may vary. Some remote areas in Asia and other regions may have extended delivery times or may not be serviceable.
4.2 Delivery Issues
You must inspect shipments upon arrival. Report damaged or incorrect items immediately to [email protected] with photos.
4.3 International Orders
Customers are responsible for any customs duties, taxes, or fees imposed by their country.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are:
- Unused and in original condition
- In original packaging with all protective materials
Non-returnable items: Original Wall Art, custom pieces, and items damaged due to customer mishandling.
5.2 Return Process
- Contact us within 15 days at [email protected] with “RETURN REQUEST” in subject
- Wait for return authorization (2 business days)
- Repackage securely with all original materials
- Ship using a trackable method
5.3 Refunds
Approved refunds are processed within 5-7 business days after we receive and inspect the return. The refund amount will be the item price minus original shipping costs (unless due to our error).
5.4 Exchanges
We’ll ship your exchange item after processing your return. Price differences will be adjusted accordingly.
6. Limitations of Liability
KINKIN Decor Shop shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance due to events beyond our reasonable control
- Minor variations in product appearance from website images
- Damage caused by improper handling or display after delivery
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item(s) in question.
7. Privacy and Data Protection
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
8. General Provisions
8.1 Governing Law
These terms shall be governed by California law without regard to conflict of law principles.
8.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
8.3 Contact Information
KINKIN Decor Shop
4300 Soquel Dr, Soquel, US 95073
Email: [email protected]
Thank you for choosing KINKIN Decor Shop. We’re committed to providing beautiful, high-quality decor with excellent customer service. If you have any questions about these terms, please contact us.
